Provide first-class, 7-star service to business travelers, managing travel bookings, amendments, and cancellations efficiently.
Arrange European and domestic travel, including flights, car rentals, and hotels.
Communicate with clients via live chat, telephone, and email, ensuring all interactions are professional, friendly, and accurate.
Perk is an intelligent platform for travel and spend management, automating travel bookings, expenses, and invoice processing. With over 1,800 employees across 12 offices globally, the company values ownership, delivering a 7-star experience, and working as one team.
Act as front-line interface with US customers, responding over the phone and resolving inquiries.
Maintain customer experience and provide the best image of the company.
Provide excellent customer service, solve customer concerns, and sell client products and offers.
Sutherland specializes in AI, automation, cloud engineering, and advanced analytics to drive digital transformation for global brands. The company has developed 363 independent inventions, including 250 AI-based solutions, focusing on digital engineering and business process excellence.
Retain revenue from key accounts by handling customer requests and executing targeted outreach campaigns to enhance engagement and ensure high satisfaction.
Achieve renewal budgets, support business development with cross-sells, and execute a calendar of activities to improve customer satisfaction and usage.
Maintain accurate records, analyze usage patterns, collaborate with teams, and lead onboarding or training to ensure client success and retention.
Infobase powers informed decisions for schools, libraries, and institutions by building platforms and content that build information literacy. The company is growing its team and offers a full suite of benefits including health, dental, vision, 401K, and generous PTO.